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- đ„ The Science of Scrappiness with Nike, Jewel, and more
đ„ The Science of Scrappiness with Nike, Jewel, and more
Welcome to the Action Digest, where we make the creative process feel about as exciting as guessing a Wordle answer on the first attempt.
Did you know⊠A lot of fascinating insights are uncovered during the research process for each edition. Sometimes itâs difficult to fit them all into the final draft for one reason or another! But you can find these bonus insights and more on X at @ActionDigest.
A glimpse at the action weâre bringing you this week:
âïž A famous pop star reveals the principle that catapulted her from homelessness to selling out stadiums.
đȘ Decades of scientific research reveals a unique trait that sets great entrepreneurs apart.
đ The founding team of Nike teaches us an essential principle for achieving success when the odds are stacked against us.
P.s., you can check out editions 1-30 here in case you missed them, including insights such as the mindset that helped an entrepreneur build seven different billion-dollar companies, how Steve Jobs cultivated great creative taste, and why success might be much closer than we thought possible.
Seriously, there are some gems youâll appreciate in these earlier editions ;-)
1. Resources are overrated
Jewel Kilcher has sold over 30 million records worldwide and had multiple singles on the Billboard Top 100 for months at a time.
But in 1992, she was homelessâliving out of her car in San Diego, shoplifting to survive, and struggling to deal with her frequent panic attacks. Jewel was once asked how she turned her life around. âI was like, Iâm gonna figure this out,â she remembers, âIâm gonna die or figure this out, and Iâm figuring this out.â
She went all in on the one thing she had always been good at: singing. âI was like, maybe I could get a gig somewhere and start singing, because I made money singing for my whole life since I was little. Like 100 bucks, 200 bucks, but whatever. So Iâd go around to coffee shops in the area...â But there was a problem. San Diego was awash with aspiring performers so âthey charged you to sing there. I was like, this is not ideal. They wanted me to pay them $200.â
Undeterred, Jewel went searching for another path.
âWhen I was living in my car, there was a little tree that was a flowering tree and I liked to park next to it. So like that was my home. And I noticed there was this coffee shop right there that was going out of business and it was really off the beaten path. And so I went in there and I talked to the lady who owned it. Her name was Nancy. And I was like, do you think you could stay open for two more months? And sheâs like, why? Iâm like, if I bring people in, can I keep the door money? You can keep all the coffee and food, and like, weâll try to make it together? And she said yes. And so I started going down on the beachfront in San Diego and Iâd sing, like street sing. And Iâd tell people Iâm singing at the interchange coffee shop on Thursday night at six oâclock. And two people came. Like it was two surfers that thought I was hot, I think. And I did a five hour show because [with] bar singing, you do five hour shows. And I just thought I had to do a five hour show.â âIt was amazing. I made $10. And the next night, I would go sing all throughout town. On the street corner, Iâd say, hey, Thursday night, they knew where to see me. And it just grew. It went from two people, to four people, to eight people, to 40, to 80, to capacity, to people standing outside watching me singing through the windows.â
Then, one Thursday in the summer of 1993, a talent manager named Inga Vainshtein made the drive to Jewelâs coffee shop after receiving a call about a surfer girl who sang there every week. Inga introduced Jewel to the head of Atlantic Records who would eventually sign Jewelâs first record deal.
When she was living out of her car, Jewel had little to no resources at her disposal. But she had something much more important. So important, in fact, that scientists have coined a term for itâŠ
2. The science of making do
Governments across the world have spent billions of dollars on entrepreneurial research studies.
Entrepreneurship is a huge driver of economic growth and so many policymakers are keen to understand how to encourage their nationâs entrepreneurs and help them succeed.
As scientists began to study what sets successful enterprises apart, they noticed the same trait crop up among the best founders and organizations.
The word they have settled on for this trait is bricolage.
âBricolage is a concept widely used in the area of entrepreneurship,â one research team writes, âit means âmaking doâ with what is âat handâ by reusing and recombining resources in the face of new problems or opportunities.â
Put another way: bricolage is the ability to use limited resources in creative ways to overcome challenges. Jewel is a textbook example.
The most successful entrepreneurs arenât necessarily those who start with the most resources at their disposal (although that can certainly help), itâs that they are uniquely good at using whatever available resources they do have at their disposal to maximum effect.
Studies have found that entrepreneurs high in bricolage, or bricoleurs, as they are sometimes known, innovate at faster speeds, leverage their networks in more creative ways, make more money, and outpace their competitors.
Some interesting findings from the research field:
A key facet of bricolage is the ability to recognize opportunities to recombine existing resources in a way that gives them new utility. This was famously how the post-it note was invented. At first, an adhesive that was so weak that it could be removed and restuck was viewed as useless. It took several years before a scientist realized the potential value of combining weak glue with paper notes.
The core mindset that comes up repeatedly across studies of bricolage is a refusal to be constrained by limitations.
Displays of bricolage often occur off the clock: âbricoleurs often make use of their own time (spare time, after work hours) to engage in bricolage activities.â
Bricoleurs are defined by a high willingness to improvise and experiment.
Bricolage has been found to âsupport entrepreneurial decision-making in all the contexts studied.â It gives an edge to both small startups with limited resources and giant organizations who are resource-abundant.
They say too much of anything is bad, but this doesnât seem to be the case for bricolage, with one study finding that âexcessive bricolageâ had no negative impact.
Bricoleurs are uniquely good at leveraging their networks, with researchers noting that âhaving established networks does not automatically imply that they are usable resourcesâ and that âtransforming networks into usable resources is part of the bricolage process.â
Almost every great founding story is rich with examples of doing much with littleâŠ
3. Resourcefulness > resources
In 1965, Phil Knight had been running his shoe company, Blue Ribbon (that would eventually become Nike) for a little more than a year.
Blue Ribbon was willed into existence after Knight struck a deal with the Japanese shoe company, Onitsuka, that allowed him to sell their running shoes in the U.S.
But Knightâs one-year contract with Onitsuka was set to expire and the company was ignoring his letters to request a renewal.
To make matters worse, Knight was competing with a running coach who had also struck a deal with Onitsuka. Word on the street was that Blue Ribbonâs customers were being poached by the coach.
Perhaps this was a sign that Onitsuka was going to give the coach exclusive rights and cut ties with Blue Ribbon.
As panic intensified, Knight visited his one and only salesman, known as âJohnson,â to brainstorm. âGet thee to Japan,â Johnson said. âWhat?â replied Knight. ââYou gotta go,â Johnson pushed, âtell them about the work weâve done. Demand your rights.â
âIâd just come back from Japan,â Knight recalls, âand I didnât have the money to go again. Iâd poured all my savings into Blue Ribbon, and I couldnât possibly ask Wallace [his banker] for another loan. The thought nauseated me.â
But what choice did he have?
âI put the airfare on my credit card,â Knight conceded, âTwelve months to pay. And unlike my last visit to Japan, this time I wired ahead. I told the executives at Onitsuka that I was coming, and that I wanted a meeting.â They finally wired back a response: âCome ahead.â
Knight once again found himself at a conference table filled with Japanese executives. He made a desperate pitch and an outlandish request: to become the U.S.âs exclusive distributor.
âI looked around the table,â Knight remembers. âGrim faces. None grimmer than Kitamiâs [the key decision maker]. He said in a few terse words that this would not be possible. Onitsuka wanted for its U.S. distributor someone bigger, more established, a firm that could handle the workload. A firm with offices on the East Coast. âBut, but,â I spluttered, âBlue Ribbon does have offices on the East Coast.ââ
⊠Blue Ribbon did not have any offices on the East Coast.
But Knight was committed to the lie now.
âThe grim faces were becoming less grim. âWell,â Kitami said, âthis change things.ââ
Knight got a call the next morning to inform him that Blue Ribbon had been granted exclusive U.S. rights.
His act of bricolage had given him a lifeline, but several questions haunted him on the flight home: âhow was I going to open an office on the East Coast? And how was I going to do it before those shoes arrived? And who was I going to get to run it?â
Fortunately, Knight had hired an employee that had as much bricolage as he did. When Knight informed Johnson that he would need to pack up his things and move to the East Coast, he was reluctant at first, but eventually agreed.
âOkay,â he said, at last, âIâll go.â
âGreat. Thatâs great. Terrific. Thank you.â
âBut where?â
âWhere what?â
âDo you want me to go?â
âAh. Yes. Well. Anywhere on the East Coast with a port. Just donât go to Portland, Maine.â
âWhy?â
âA company based in two different Portlands? Thatâll confuse the heck out of the Japanese.â
âOkay,â he said. âBoston, here I come.â
Once Johnson arrived in Boston, he had to figure out how to single handedly set up Blue Ribbonâs East Coast operations. As Knight retells it: âHe riffled through his card catalog and found the address of a local customer, another high school track star. He drove to the kidâs house, knocked at the door, unannounced. The kid wasnât there, but his parents said Johnson was more than welcome to come in and wait. When the kid got home he found his shoe salesman sitting at the dining room table eating dinner with the whole family. The next day, after they went for a run, Johnson got from the kid a list of namesâlocal coaches, potential customers, likely contactsâand a list of what neighborhoods he might like. Within days heâd found and rented a little house behind a funeral parlor. Claiming it in the name of Blue Ribbon.â âAnd then I got a letter from Johnson saying he was living in his new office.â
With their new East Coast operations up and running, larger and larger shipments began to arrive and revenue climbed higher and higher. Their success persuaded Onitsuka to grant a three-year extension to the deal.
More importantly, their scrappiness ensured that Knight and his small team could survive long enough to reach the next leg of their journey toward building one of the most recognizable brands in the world.
âJust do itâ isnât just a slogan. Itâs the core strategy that Nikeâs founding team used to build the company. Time and again, they pulled solutions from the thinnest of air.
Remember: on the road to build something great, it is much more valuable to possess resourcefulness than it is to possess resources.
Source: Shoe Dog by Phil Knight
4. Working with a bias towards action is the ultimate competitive advantage
When you study the worldâs most prolific creatives, athletes, business leaders, etc, you see the same pattern over and over again.
Working with a bias towards action is the ultimate competitive advantage.
That means always knowing your next move. And it means building a habit of turning your ideas and notes into action steps.
The Action Method product line, designed by a research team devoted to optimizing productivity, was made to optimize working with a bias towards action.
Each page includes a dedicated Action Zone that encourages you to stay action-oriented.
That means getting more done, seeing more results, and feeling more satisfaction.
You can pick up or replenish your supply here.
âGone are the days where I walk out of a meeting with long notes and no clear understanding what I need to do. These notebooks keep me on track.â
5. Bricoleurs ask themselves these nine questions
Bricoleurs move through the world with a unique mindset.
A key factor that sets one mindset apart from another is the questions we habitually ask ourselves.
Here are 9 of the biggest questions that bricoleurs use to unlock hidden opportunities:
What do IâŠ
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Weâll leave you with thisâŠ
â[The bricoleurâs] first practical step is retrospective. He has to turn back to an already existent set made up of tools and materials, to consider or reconsider what it contains and, finally and above all, to engage in a sort of dialogue with it and, before choosing between them, to index the possible answers which the whole set can offer to his problem.â
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